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 2 titles matched: Anderson, Kristin, 1962-
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Customer relationship management [ebook] / Kristin Anderson, Carol Kerr.
by Anderson, Kristin, 1962-
New York : McGraw-Hill, c2002.
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Great customer service on the telephone [ebook] / Kristin Anderson.
by Anderson, Kristin, 1962-
[United States] : AMACOM, 1992.
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Charlotte Mecklenburg Library - Classic Catalog